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Privacy Policy

Effective Date: July 20, 2026

EKAM SOUL values your privacy and is committed to protecting your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173).

Information We Collect

We may collect:

Personal Information

  • Name

  • Email address

  • Mobile number

  • Birthdate

  • Emergency contact information

Health Information

When voluntarily provided, such as:

  • Medical conditions

  • Injuries

  • Pregnancy status

  • Physical limitations

  • Emergency health information

This information is used solely to provide safer wellness services.

Booking Information

We may collect:

  • Class bookings

  • Workshop registrations

  • Retreat registrations

  • Purchase history

  • Payment confirmations

Website Information

Our website may automatically collect:

  • Device information

  • Browser type

  • IP address

  • Cookies

  • Website usage analytics

How We Use Your Information

We use your information to:

  • Manage bookings

  • Confirm reservations

  • Process payments

  • Provide customer support

  • Ensure participant safety

  • Send important booking updates

  • Improve our services

  • Send promotional updates (only where permitted or with your consent)

Sharing of Information

We do not sell your personal information.

We may share information only with:

  • Payment providers

  • Booking software providers

  • Government authorities when legally required

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.

Data Retention

We retain your information only as long as necessary to:

  • Fulfill bookings

  • Meet legal obligations

  • Resolve disputes

  • Maintain business records

Health information is retained only for as long as reasonably necessary for safety and operational purposes.

Cookies

Our website may use cookies to:

  • Improve website performance

  • Remember preferences

  • Analyze visitor traffic

You may disable cookies through your browser settings, although some website features may not function properly.

Your Rights

Subject to applicable law, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information where legally permissible

  • Withdraw consent where processing is based on consent

  • Object to certain processing activities

  • Request information about how your data is used

Third-Party Services

Our website may link to third-party platforms such as payment gateways, booking systems, or social media. Their privacy practices are governed by their own policies.

Children's Privacy

Participants under 18 must have consent from a parent or legal guardian.

Updates to this Policy

We may revise this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data privacy rights, you may contact EKAM SOUL through:

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